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Context Help

If you feel lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A popup will appear. It comprises exhaustive information about all the operations that you can perform on the page in question. Each popup shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive library of instructional video clips describing how to work with our Control Panel. They're made for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, examine our comprehensive Frequently Asked Questions section, which contains questions asked by real customers and offers real solutions. We regulary "revamp" our FAQ database with new articles in an attempt to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can touch base with our great team of customer service technicians available 24-7-365 and ready to help you with any question. Each support ticket you open will be responded to in less than sixty minutes (the average trouble ticket response time being only twenty mins), so you won't have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 323711

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com